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Can I upload media via the web?Yes, you can upload media by going to the gallery on the event page at https://events.samaro.ai in a web browser.
How can I join an event on Samaro?You can join an event on Samaro when you get added by a host to an event and sign up on samaro.ai with the same phone number, or via the event passcode or QR code (you can check with the event hosts for these or they would be available at the event venue).
Is there a mobile app for Samaro?Users don't need a mobile app. Our app is a progressive web app and can be accessed from chrome directly. No need to download an extra app and bulk up your device. We care for our users and don't want to add more work on their part.
How do I report bugs, request an urgent software fix or request a feature addition?You can do so by writing to us at https://forms.gle/nivaCpbwNH4u7xp67 or contacting us via https://www.samaro.ai/contact-us.
What happens if I am unable to login or make a new account?You can request the OTP manually. If you are still unable to login or receive the OTP, please get in touch with us via https://forms.gle/nivaCpbwNH4u7xp67.
Can I make changes to the event itinerary while the event is in progress and notify users?Yes, you can make changes to the event itinerary by editing the sub events. Guests would receive the new itinerary notifications on Whatsapp. You can choose to send the notification to the users.
Is it possible to share the Samaro event with a public link?Yes, it is possible to add guests after sharing a link to the event.
Can I make the guest list private?Not at present, but we are working on this feature.
How do I trigger the facial recognition software?Go to the event settings page for which you'd like to run it, and click on trigger facial recognition, this would run the software on your photos and photos featuring you will show up in "my photos" on the event gallery.
Looking for more?
You can get in touch with us for any inquiries. If you have a bug to report or feature to request, feel free to get in touch with us over email or call.
Anupam: +91 9930955211
Raunak: +91 9425331581
Sales: +91 9004832889
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